Established in 2006 and headquartered in Boulder, Colorado, Integrative IT is the top-rated business IT support and computer repair group serving Colorado, southern Wyoming, and the Chicagoland area. Our customers include corporations and non-profits, as well as sole proprietorships and individual users. We support technologies ranging from smart phones and tablets to network servers, security appliances and phone systems. Although we do provide service onsite, much of our work can be performed remotely. We can work with you by contract or on an as-needed basis. Whatever the size of your organization, you can count on Integrative IT to perform all the functions of an in-house IT department - at a fraction of the cost.
While we're passionate about technology, we're just as dedicated to the pursuit of perfect customer service. For instance, Integrative IT receives high ratings both from the Better Business Bureau and our own customers, whose referrals account for much of our new business. Also, since our company's founding, our customer retention rate measures about 99.9 percent.
Of course, our technical staff contributes greatly to the success of Integrative IT customer service. They are not only trained in a wide range of technologies, they specialize in person-to-person communication. In other words, they speak your language and share your concerns: They know how to listen and understand. In fact, the first mission of a Integrative IT engineer is to understand precisely how you use digital technology to manage your business and achieve your goals. That's one more way Integrative IT ensures comprehensive technical assistance, tailored to your unique requirements.
I was complaining to a vendor about how it was impossible to find good IT Support from someone who not only knows their stuff technically, but can provide sound advice on what our office needs and explain things to me in way that won?t make me feel like an idiot. The vendor said ?Boy do I have the guy for you!? Enter Skip Townsend from Integrative IT. Not only is Skip good at what he does, he is an absolute pleasure to work with and I can?t tell you how nice it not having to dread those calls for IT Support. Now I actually look forward to it!
I have enjoyed my experience working with Skip at Integrative IT. He has great response time when I have a problem. I love that they can access my computer remotely with minimal interruption to work in my office. They take the time to explain to me what is happening, what I need, and how I can make the best use of the system I have. Their help keeps my office running smoothly, at a price that works for my budget. Thanks Skip and Integrative IT!
The staff at Integrative IT did an excellent job upgrading our computer system and gave us great advice concerning our security issues. Skip Townsend is great to work with. He always responds promptly to our requests, is very personable and easy to understand.